have not updated BFD3 in some time, wasn’t aware of the migration / company switch until now. ok then…
i can’t put a (21)xxxx serial number into the inMusic product registration box because that doesn’t exist. i bought an update online (in 2015, even) from fxpansion. still have the email receipt. never had a box with a serial number on it, just the product activation code.
support button doesn’t submit so, here we are in the forum.
BFD license manager also refuses to log in, i just get a dialog with the title “Login Error” and the message “connection error” and an OK button.
If you can login to FXpansion, you’ll be able to see your product serial #'s. You have to download the latest License Manager from bfddrums.com and input your serials in that, not on the inMusic website.
I know, but there’s something about signing out of their website via browser first, with the LM closed. Then, sign in through the LM, which should open your browser to sign into inMusic there. Then their servers talk to the LM and will prompt you to close your browser window. That’s what should be happening. If not, hopefully someone else chimes in.
i installed it on my laptop and it seemed to work fine, though it’s a month old windows install with barely anything on the system. it failed once, but worked when i closed firefox etc first, THEN it authorized. i can’t get this result on my main computer though.
it seems like BFDLM doesn’t see any way to link itself to web browsers on my desktop. like, it doesn’t know how to handle a URL request for some reason, and just gives up. monitoring it with procmon it seems like it handles everything else fine.