I don’t know if I am posting this on the correct place, and apologize in advance, but I am having an issue with the license activation of my BFD3 license that was previously activated on this machine.
Basically, I had purchased BFD3.5 along with DarkFarm, Crush and Wooden Snares. Activated them in this machine, with no issue. Ran the program, created a kit, all good.
Afterwards, Igiven that a more electric oriented project landed on my lap, I purchased the Heavy Metal and the 8bit kit libraries and that’s where the issue started.
After I purchased the last two libraries, the issue started. I can’t even access the InMusic License Manager as after I logged in, the app asks me if I want to authorize BFD3. I reply yes, and I get the message shared on the screenshot bellow:
Now, I did as instructed on the error message, and opened a ticket, where I explained the issue, and the response I got was that BFD3.5 isn’t available as a demo, and then shared some links on how to install/authorize.
Given that I am getting quite the non-response here from BFD3 support, do you guys know how to go around this? I am running the Windows Version of BFD3.5.
I have included the screenshots on the ticket as well, so I don’t understand where the confusion came from. I bought both Libraries, the Heavy Kit and the 8bit directly from the InMusic/BFD3 website, as well as BFD3.5. So they should be on BFD3.5.
I am still waiting for their response on the subject, tho, because this is whole situation is kinda dumb and it shouldn’t happen to begin with.
PS: I have received a response in the meantime, and they have offered more seats for the licenses. Guess it is resolved.
