Purchased "BFD Japanese Taiko Percussion" and got "BFD Jazz & Funk"

BFD Expansion Packs Bug Reports
1

Hello

I recently purchased “BFD Japanese Taiko Percussion” from inMusic.com
I got the Email that says “BFD Japanese Taiko Percussion” and the License Key

But when I registered in the BFD License Manager App, it says “BFD Jazz & Funk”
I checked the account page in inMusic HP, and it also says the expansion I just
registered is “BFD Jazz&Funk”.

Anyone having a same problem?

I sent two message in inMusic HP and there’s no reply for few days.

Please HELP ME!

2

Have you emailed support@bfddrums.com or is there a sales email you can write to at inMusic.com?

I think you meant to write, inmusicbrands.com, I just clicked on your, inMusic.com link and it took me to a ‘sacred Hindu chants’ page. :rofl:

If you’re lucky they’ll give you your Japanese Taiko Percussion and let you keep the Jazz & Funk for free, it’s a very good expansion kit.

Steve

3

Steve

Thank you for the reply.
And yes, I meant by inmusicbrans.com lol
I never knew it will automatically create link when i use".com"

I wrote that I Emailed but actually I send I message in “Contact Us” page in inMusic HP.
I will give it a try emailing support@bfddrums.com!

Thank you!

4

Yeah it’s funny, sticking dot-com on the end of any word will open your browser and sometimes you get a site, and sometimes a blank page. :slight_smile:

I don’t think the support email on the web page is up and running yet but the support@bfddrums.com is the official one for now at least.

Steve

5

I sent mail a week ago and still not getting any response…

6

Somebody else recently mentioned an issue with getting the wrong expansion.

@BFD_Drew

7

Please message me with all of the details, the serial numbers in question, your user account email, and your proof of purchase, and I can get this sorted. Cheers!

Drew