Maximum simultaneous product authorizations reached [resolved]

Hi,

I’m new here because I can’t use all my BDF licenses anymore, here is the issue:
Maximum simultaneous product authorizations reached

I have only 2 computers running BFD3:

  • a macbook pro: BFD3 works as it should
  • a Imac, that has crashed and being restored from Time machine: This is the one that doesn’t work anymore with BFD3 licensing

Here are the error messages:

We were unable to authorize the following products:
BFD 8 Bit Kit (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Cocktail (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Deluxe (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Dunnett Ti (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Heavy (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Horsepower (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Imperial Drums (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD JEX (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD JM Essentials Vol. 1 (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD JM Essentials Vol. 2 (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Jazz & Funk (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Jazz Maple (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD London Sessions (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Maple Custom Absolute (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Oak Custom (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Signature Snares Vol. 1 (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Signature Snares Vol. 2 (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Sleishman Drums (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Sleishman Snares (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD XFL (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD Zildjian Digital Vault Vol. 1 (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))
BFD3 (Reason: Maximum simultaneous product authorisations reached. (ERROR#403002))

Please let me knowns how to fix that or to reset the licenses limits.
I need BDF3 to finalize a recording session, so I would like the support to help me asap.

As an old user of BFD - since 2013 - I hope that I will have a fix shortly when contacting support@bfddrums.com
Is there another email?

Best Regards

@BFD_Drew

Are you on the old FXpansion BFD3 and License Manager, or have you already migrated over to BFD Drums/inMusic?

I have migrated to InMusic

Finally the support has cleared the authorizations :slightly_smiling_face:

It was fast, less than 24 hours

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