Some of my messages to tech support. I do not have all the emails handy, with me now, but from the very beginning I explained I was running Win 7.
---- Forwarded Message --------
| To: | support@bfddrums.com |
|---|---|
| From: | Michael m@viamichael.com |
| Subject: | help me authorize bfd3 expansion pack BFD Horsepower |
| Message-ID: | 20c22153-e842-743d-3dd0-17507c90bbdd@viamichael.com |
| Date: | Fri, 28 May 2021 16:57:15 -0400 |
| User-Agent: | Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.10.1 |
| MIME-Version: | 1.0 |
| Content-Type: | multipart/alternative; boundary="------------C72D41C228432F4F4D5C9038" |
| Content-Language: | en-US |
Here is my registration # for BFD Horsepower that I cannot authorize, even though it did say it was authorized at one point, but when I reviewed my Content Locations it said I needed a license.
BFDHP-TFX8L-2NFMV-E2A08-48SCE-Xxx
Thank you,
Michael Richards
———————
Please, I need your help. Will somebody help me? It has been well over a week and nobody has attempted to help me register BFD Horsepower with this serial # BFDHP-TFX8L-2NFMV-E2A08-48SCE-xxx.
Please read my emails so you understand the problem.
Michael Richards
-------- Forwarded Message --------
| Subject: | Re: Fwd: help me authorize bfd3 expansion pack BFD Horsepower |
|---|---|
| To: | BFD Drums Support support@bfddrums.com |
| References: | 20c22153-e842-743d-3dd0-17507c90bbdd@viamichael.com e040275d-78ec-c6da-6cdd-368f66991061@viamichael.com2xijF000000000000000000000000000000000000000000000QUI59200C5yEQx0ySfOX_Ip_s_ebOA@sfdc.net |
| From: | Michael m@viamichael.com |
| Message-ID: | 4eb7f168-ceb7-89e9-f01f-5ef1b0e2f54b@viamichael.com |
| Date: | Mon, 21 Jun 2021 17:21:56 -0400 |
| User-Agent: | Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.11.0 |
| MIME-Version: | 1.0 |
| In-Reply-To: | 2xijF000000000000000000000000000000000000000000000QUI59200C5yEQx0ySfOX_Ip_s_ebOA@sfdc.net |
| Content-Type: | multipart/alternative; boundary="------------1CEDDD0949F4839E7E9DD6AC" |
| Content-Language: | en-US |
Still need help.
I cannot reinstall the 3.4.1 update. I am running Win 7.
Also, I keep putting the serial number in and I get the same error: serial number was not recognized.
I have to manually insert the serial number because if I paste it all the registration numbers and letters go into the first box. They do not spread out across the boxes like it does with all the other companies I work with. Using that tedious method, repeatedly, yields this error: serial number failed validation, please check you have typed it correctly.
I need a different solution.
Thank you, Michael Richards