[EXPECTED BEHAVIOUR] License error due to MAC OS format

After formatting the MAC OS, when I try to reinstall BFD, the following error appears.
☞Error : The serial has already been registered to a different account
What should I do?
Can I reset my serial number?

You could try de-authorising it through the LM and then close and run the LM again?

It’s possible that it thinks you have (or you have) ran out of authorisations so if the above doesn’t work you should contact support at support@bfddrums.com


1 Like

Hi @yong

As @Steve63 has mentioned above, you may simply need to re-authorise, so to speak. contact support explaining the situation and they should be able to assist you further with that.