Error #403002 Maximum Simultaneous [solved]

BFD3 Bug Reports
1

I formatted my computer it and re-installed Windows 10 Pro and tried installing BFD again, and now it’s showing error 403002. I only own one computer but it’s saying “maximum simultaneous product authorizations reached.”

— Hello, we’re a retailer in South Korea and got the customer inquiry above. We tried contacting BFD support through email but haven’t got any replies for a few weeks now. We don’t want to share the customer’s account here but could send it by message to who’s in charge!

Thanks in advance,
Kyu

2

Did you try their email, support@bfddrums.com?

Normally, like everyone else I would just tag @BFD_Drew but it’s not fair on Drew or the other staff who I’m sure are quite capable of chipping in so I’m tagging y’all too :grin:

@sbangs or @Rain or @bshephard or @mmcmillen or @Callum or @Clive @BFDrummer or @Jaclyn or @garcia

One of the above should be able to refresh your authorisations.

Steve

2 Likes
3

Yes I have tried their email support@bfddrums.com!

Thanks to @BFD_drew and @sbangs or @Rain or @bshephard or @mmcmillen or @Callum or @Clive @BFDrummer or @Jaclyn or @garcia , (sorry!!) I think our customer would be ready to fully use BFD3. Thank you again!

4

Apologies you are facing this issue I will send you a DM to assist.

3 Likes
5

Hi,
i have the same problem. Yesterday I formatted my iMac and today when I tried reinstall BFD I get the same error. Can You help me??? :grinning:

6

Have you emailed support@bfddrums.com and asked them for your authorisations to be refreshed?

Steve