I was using the 22.214.171.124 app this morning and now after this migration/authorisation/content-path/ frozen-out-fiasco I’m stuffed.
Why inflict this when it’s in such a state?
on a mac. it froze when scanning content. licence also showed issue with BFD2 content.
had to force quit.
on reopening I get. BFD 3 AS BEEN DISABLED BECAUSE THE PRODUCT NEEDS AUTHORISATION.
PLEASE RUN THE BFD LICENSE MANAGER… which states that it’s authorised!
And that’s it. re-installed app, de-authorised, re-authorised, whatever, a bloody loop and no way out for sure. Anybody…?
(and so much for the Freeby expansion pack… all I got was a link to the license manager manual).
I am currently completely shut out of BFD. I’ve tried rolling back to 3.3 but same.
I found it froze when scanning content if I tried to do my entire content drive at once. It kept hanging on the Groove Monkey groove packs, Deluxe, and a couple of other places. I went back and added each content path individually, it got through all of them just fine.
You have to Allways Allow access to the keychain, or you’ll get prompted each time. I found I had to do this as a standalone and again as a plugin.
Make sure BFD3.app has access to your documents folder and removable volumes, under System Preferences → Security & Privacy → Files & Folders.
Heya, sorry you’re having issues. This auth issue has come up three times from what I can tell, and isn’t something we saw during testing. Are you both on OSX?
Could you try this:
Launch BFD License Manager.
Log Out using the ‘user’ menu.
It will open a web browser to log you out of the inMusic Profile. Double check that it is definitely logged out.
Close BFD License Manager.
Find the folder: /Users/USERNAME/Library/Application Support/com.inmusicbrands.softwareunlock
Delete everything inside it.
Click the button to launch License Manager.
Log in through License Manager.
Log in through the website. Give License Manager consent.
Authorize all of your products.
@ Steve63 - I’d like to revert back to BFD3 V. 126.96.36.199 but when I go to my product page at http://fxpansion.com/ and click the download link, nothing happens. I’m unable to attain BFD3 V. 188.8.131.52. Frustrating. If you still have the installer for MAC, maybe you could send that to me?
“my product page at http://fxpansion.com/ and click the download link, nothing happens.”
Same here, but this was Chrome. Either nothing happened at all, or finally it responds and it’s an unsecure download and ‘keep’ is impossible. It worked normally using Safari.
When I migrated, which went well, the dialogue asking for a password has option to “allow” and “always allow”. From past experience I selected “always allow” and was not bothered about it again. Did you select “always allow”? I’m on macPOS 10.13 on a 2010 mac pro.
Thanks for your reply but this didn’t help. After screwing around with this for ages I finally got it mostly working but still not right. Do you have a recommendation as to the quickest way to delete EVERYTHING related to BFD form my drive so I can just start from scratch? Thanks
You have to use your Mac’s password, not your inMusic profile password. BFD3.4 does require keychain access for the auth system to work. Developers are looking into making this more user friendly in upcoming builds, but nothing solid yet.