# Why can’t I install

**URL:** https://forum.bfddrums.com/t/why-can-t-i-install/3581
**Category:** Latest Builds & Release Notes
**Created:** [August 13, 2022, 6:55pm UTC](https://forum.bfddrums.com/t/why-can-t-i-install/3581 "2022-08-13T18:55:58Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![sinindex](https://forum.bfddrums.com/letter_avatar_proxy/v4/letter/s/d9b06d/32.png) [@sinindex](https://forum.bfddrums.com/u/sinindex)
#### Post date: [August 13, 2022, 6:55pm UTC](https://forum.bfddrums.com/t/why-can-t-i-install/3581/1 "2022-08-13T18:55:58Z")

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The download is over with wrong size of files,

 ![Screenshot 2022-08-14 025444](https://forum.bfddrums.com/uploads/default/original/2X/a/aa07ac7a660d5bdafbde0352abce5a17ec19c58d.png)  
and then I try to install it,but nothing happens after this  
 ![图片](https://forum.bfddrums.com/uploads/default/original/2X/b/b1480e7d64469884f871afe2a093fc4609add9e1.png)

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### Author: ![Fender\_Bender](https://forum.bfddrums.com/user_avatar/forum.bfddrums.com/fender_bender/32/1036_2.png) [@Fender\_Bender](https://forum.bfddrums.com/u/Fender_Bender)
#### Post date: [August 13, 2022, 7:34pm UTC](https://forum.bfddrums.com/t/why-can-t-i-install/3581/2 "2022-08-13T19:34:16Z")

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Make sure to close the LM after you hit the Play button and the installer opens.

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### Author: ![sinindex](https://forum.bfddrums.com/letter_avatar_proxy/v4/letter/s/d9b06d/32.png) [@sinindex](https://forum.bfddrums.com/u/sinindex)
#### Post date: [August 13, 2022, 8:16pm UTC](https://forum.bfddrums.com/t/why-can-t-i-install/3581/3 "2022-08-13T20:16:47Z")

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I’ve already close the LM but still can’t install it, does it support WIN11 now？

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### Author: ![Fender\_Bender](https://forum.bfddrums.com/user_avatar/forum.bfddrums.com/fender_bender/32/1036_2.png) [@Fender\_Bender](https://forum.bfddrums.com/u/Fender_Bender)
#### Post date: [August 13, 2022, 8:26pm UTC](https://forum.bfddrums.com/t/why-can-t-i-install/3581/4 "2022-08-13T20:26:50Z")

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System Requirements for Windows says 10 and above, so I’m going to assume yes. I’m on Mac, so I can’t really offer as much troubleshooting advice. Do you have to run the installer as an Admin? Hopefully someone else on Windows can chime in and help.

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### Author: ![Steve63](https://forum.bfddrums.com/user_avatar/forum.bfddrums.com/steve63/32/10_2.png) [@Steve63](https://forum.bfddrums.com/u/Steve63)
#### Post date: [August 14, 2022, 3:30pm UTC](https://forum.bfddrums.com/t/why-can-t-i-install/3581/5 "2022-08-14T15:30:44Z")

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Yes, been running on windows 11 here without issue

Steve
