JSBFD
November 18, 2022, 2:44am
1
Making a dedicated topic for this issue
Macbook Pro 2021 M1 Pro Monterey 12.6.1, new setup, no system migration
(My InMusic license works fine on a 2015 Macbook Pro)
When License Manager (3.0.6.22) is open and BFD3 is closed, it authorizes successfully
As soon as BFD standalone or VST2 is opened, I am prompted to run the LM and authorize again
It says authorization is successful, but once you close the pop-up window, the LM says not authorized
LM authorization status will not turn green unless you close BFD3
But as soon as you open it again, you are stuck in the loop
Logging out and back in with LM and Chrome did not work (Safari not compatible)
Reinstalling BFD3 and LM did not work
Same issue exists with BFD3 v3.4.4.31 and v3.4.5.10
Recent reports of the same issue:
I’m also unable to authorise after moving from from an Intel machine to an M1 (Montery):
If Safari is used by the BFDLM to log into the InMusic account, the web page hangs; I set my default browser to Chrome, it logs in successfully.
BFDLM then reports authorising BFD successfully; but upon launching the stand-alone BFD application, the programme is disabled with the message: “No license file was found.” If I re-launch BFDLM, the BFD software is shown as authorised in the “Installed Products” …
I am in the exact same boat as you on the eternal reauthorise loop with no luck. It “authorises” in LM then as soon as I open BFD3 it has the “no authorisation found” message you have. What is weird is that the first time I opened BFD3 in stand alone it worked? I closed it and opened reaper and it haven’t worked again. Same just got an M1 and running Monterrey
Yep, support are top notch. They’ll never get another penny from me again. Superior Drummer is the way. Would have rather saved cash but enough was enough
JSBFD
December 11, 2022, 8:35pm
3
For anyone that resolved this issue, do you know what steps worked?
Does anyone know where the serial number is located on the system?
Why does the LM say no license is found even though authorization is successful?
It’s probably inMusic’s servers that are acting wonky.
JSBFD
December 17, 2022, 1:03am
5
I wish there was an actual error message to help narrow it down
I’ve had this issue since Nov 3rd, and my licenses were reset by support just to be sure