Thats seems to be fairly generic message that BFD is showing people. It really should be changed, as its quite vague, and making someone think they have to reinstall 10’s/100’s of GB of data just to get things working again is only going to get people really worked up.
Quite a few of us have been in the same boat.
Def make a thread about your BFD2 issues, or use the email @Steve63 provided, to get eyes on your issue. Some people have had to get new serials n stuff generated to get things running again.
Yes. This is a huge issue in my mind too. So many producers work on the road, and work should not be held up just because we dont have internet access to get the software we had running a few days ago, running again. Its something I’ve been banging the drum (pun intended) about since it cropped up. Its not a good business decision, its not customer friendly, and I’ll keep on banging on about it until its resolved and I can be in the middle of Scotland, cut off from everything, and still be able to program drums.
These things are being dealt with, just taking time for them to track down the issues I guess.
EDIT: Thats awesome @Steve63 got you up and running again Marvelous