# Failed to parse the installation script. Cannot continue with execution. Please contact BFD Drums technical support support@bfddrums.com
**URL:** https://forum.bfddrums.com/t/failed-to-parse-the-installation-script-cannot-continue-with-execution-please-contact-bfd-drums-technical-support-support-bfddrums-com/13405
**Category:** General Discussion
**Created:** [June 2, 2026, 1:43pm UTC](https://forum.bfddrums.com/t/failed-to-parse-the-installation-script-cannot-continue-with-execution-please-contact-bfd-drums-technical-support-support-bfddrums-com/13405 "2026-06-02T13:43:44Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@andyp13](https://forum.bfddrums.com/u/andyp13)
#### Post date: [June 2, 2026, 1:43pm UTC](https://forum.bfddrums.com/t/failed-to-parse-the-installation-script-cannot-continue-with-execution-please-contact-bfd-drums-technical-support-support-bfddrums-com/13405/1 "2026-06-02T13:43:45Z")
Unable to install the core Library, Percussion library, the vol 1 and 2 groove pacs…Please just refund my money and I will find a decent drum software that actually works - waste of my time and money.
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### Author:  [@paul\_h](https://forum.bfddrums.com/u/paul_h)
#### Post date: [June 2, 2026, 9:11pm UTC](https://forum.bfddrums.com/t/failed-to-parse-the-installation-script-cannot-continue-with-execution-please-contact-bfd-drums-technical-support-support-bfddrums-com/13405/2 "2026-06-02T21:11:33Z")
FYI this is largely a user forum with very infrequent posts or visits by BFD/InMusic.
You may want to try to contact them directly.
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### Author:  [@andyp13](https://forum.bfddrums.com/u/andyp13)
#### Post date: [June 2, 2026, 9:13pm UTC](https://forum.bfddrums.com/t/failed-to-parse-the-installation-script-cannot-continue-with-execution-please-contact-bfd-drums-technical-support-support-bfddrums-com/13405/3 "2026-06-02T21:13:20Z")
They don’t respond, I have tried many times…