# Cannot open BFD3 after 3.4.4.29 update **URL:** https://forum.bfddrums.com/t/cannot-open-bfd3-after-3-4-4-29-update/3036 **Category:** Latest Builds & Release Notes **Created:** [May 26, 2022, 9:11am UTC](https://forum.bfddrums.com/t/cannot-open-bfd3-after-3-4-4-29-update/3036 "2022-05-26T09:11:49Z") **Posts on this page:** 5 **Page:** 1
### Author: ![Terry6120](https://forum.bfddrums.com/letter_avatar_proxy/v4/letter/t/f17d59/32.png) [@Terry6120](https://forum.bfddrums.com/u/Terry6120) #### Post date: [May 26, 2022, 9:11am UTC](https://forum.bfddrums.com/t/cannot-open-bfd3-after-3-4-4-29-update/3036/1 "2022-05-26T09:11:49Z")
Hi all, I downloaded and installed the 3.4.4.29 update last night and while it appeared to run ok when I tried to click on the BFD3 icon the programme immediately crashed. I reinstalled it a few more times but same result every time. I then tried to run the uninstaller to try and clear out the system but got the message ‘cannot find uninstaller.bfds file’, and I’m now going around in a loop of being unable to uninstall or either reload the install file. To make matters worse I then tried to open Studio One 5.5 to see what would happen there if I tried to load BFD3 as an instrument but Studio One also immediately crashed. Nearly every song I have in Studio On going back the last twelve years has BFD3 on it in one way or another so I effectively can’t use Studio One until I get the BFD3 install problem resolved. I’ve saved the error message report to Notes if anyone can help but the error message header in BFD3 is: Process: BFD3 [6627] Path: /Applications/BFD3.app/Contents/MacOS/BFD3 Identifier: com.bfddrums.BFD3.standalone Version: 3.4.4 (3.4.4.29) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-05-26 09:31:40.2979 +0100 OS Version: macOS 12.4 (21F79) The error log in StudioOne shows: ocess: studioapp [7976] Path: /Applications/Studio One 5.app/Contents/MacOS/studioapp Identifier: com.presonus.studioone2 Version: 5.5.2 Build 86528 (5.5.2) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-05-26 10:08:22.4245 +0100 OS Version: macOS 12.4 (21F79) Report Version: 12 I suspect that if I can resolve the BFD3 install problem it will resolve the Studio One problem. This is a major issue for me now so if anyone has any ideas I’d be grateful. ---
### Author: ![exBFD\_Drew](https://forum.bfddrums.com/user_avatar/forum.bfddrums.com/exbfd_drew/32/17_2.png) [@exBFD\_Drew](https://forum.bfddrums.com/u/exBFD_Drew) #### Post date: [May 26, 2022, 10:20am UTC](https://forum.bfddrums.com/t/cannot-open-bfd3-after-3-4-4-29-update/3036/2 "2022-05-26T10:20:26Z")
Hi, Do you have a full crash log? These ones, particularly the standalone one, look incomplete. This could be a resources issue. I would suggest trying to clear stuff out. Looks like you may need to do a deep clean of the BFD software off your mac. Firstly, Deauthorise all your BFD software and log out of BFD LM. Please follow the instructions below to wipe BFD off your mac. - Delete - Mac HD/Users/ **USERNAME** /Library/Application Support/BFD Drums/BFD3/ - Delete - Mac HD/Users/ **USERNAME** /Library/Application Support/com.inmusicbrands.softwareunlock - Delete - Mac HD/Library/Application Support/BFD Drums/BFD3/ - Delete - Mac HD/Applications/BFD3.app - Delete - Mac HD/Applications/BFD License Manager.app - Make sure you also delete the BFD audio unit from here: Mac HD/Library/Audio/Plug-Ins/Components/ and the VST from here: Mac HD/Library/Audio/Plug-Ins/VST Also delete FX expansion data - Delete - Mac HD/Users/ **USERNAME** /Library/Application Support/FXpansion/BFD3/ - Delete - Mac HD/Library/Application Support/FXpansion/BFD3/ - Delete - Mac HD/Applications/BFD3.app - Delete - Mac HD/Applications/FX License Manager.app - Make sure you also delete the BFD audio unit from here: Mac HD/Library/Audio/Plug-Ins/Components/ and the VST from here: Mac HD/Library/Audio/Plug-Ins/VST Once you’ve done that, reinstall the latest version, and let me know if it launches. ---
### Author: ![Terry6120](https://forum.bfddrums.com/letter_avatar_proxy/v4/letter/t/f17d59/32.png) [@Terry6120](https://forum.bfddrums.com/u/Terry6120) #### Post date: [May 26, 2022, 11:40am UTC](https://forum.bfddrums.com/t/cannot-open-bfd3-after-3-4-4-29-update/3036/3 "2022-05-26T11:40:03Z")
Hi Drew, I’ve got the full dump as a Note of that helps but I’ll do the deep clean first and get back to you. Thanks ---
### Author: ![Terry6120](https://forum.bfddrums.com/letter_avatar_proxy/v4/letter/t/f17d59/32.png) [@Terry6120](https://forum.bfddrums.com/u/Terry6120) #### Post date: [May 26, 2022, 12:09pm UTC](https://forum.bfddrums.com/t/cannot-open-bfd3-after-3-4-4-29-update/3036/4 "2022-05-26T12:09:56Z")
Full dump here: Process: BFD3 [6627] * * * ## Translated Report (Full Report Below) Process: BFD3 [6627] Path: /Applications/BFD3.app/Contents/MacOS/BFD3 Identifier: com.bfddrums.BFD3.standalone Version: 3.4.4 (3.4.4.29) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-05-26 09:31:40.2979 +0100 OS Version: macOS 12.4 (21F79) Report Version: 12 Anonymous UUID: 4C7EF35E-04DD-A53C-56ED-7B8DA7D52E97 Time Awake Since Boot: 1800 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC\_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC\_CORPSE\_NOTIFY Application Specific Information: stack buffer overflow Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem\_kernel.dylib 0x7ff8108dc00e \_\_pthread\_kill + 10 1 libsystem\_pthread.dylib 0x7ff8109121ff pthread\_kill + 263 2 libsystem\_c.dylib 0x7ff81085ddbe \_\_abort + 139 3 libsystem\_c.dylib 0x7ff810849b8c \_\_stack\_chk\_fail + 100 4 BFD3 0x1125431f0 VFoundation::VLog::Trace(char const\*, …) + 414 5 BFD3 0x1124e42eb VApplication::VPreferenceManager::LogPreference(VApplication::VPreference\*) + 447 6 BFD3 0x1124e3f82 VApplication::VPreferenceManager::LogPreferences() + 108 7 BFD3 0x112232577 0x111cb5000 + 5756279 8 BFD3 0x112230ae2 0x111cb5000 + 5749474 9 BFD3 0x111fa1443 0x111cb5000 + 3064899 10 BFD3 0x111fa1135 0x111cb5000 + 3064117 11 BFD3 0x111fa1d9b 0x111cb5000 + 3067291 12 BFD3 0x1125816d9 Vst2Standalone::CPluginWrapperLite::LoadPlugin(char const\*) + 41 13 BFD3 0x11258caf4 CPAStandalone::LoadPlugin() + 74 14 BFD3 0x112582bf0 CPAStandalone::Initialize() + 304 15 BFD3 0x108f4d810 RunApp(int, char\*\*) + 833 16 dyld 0x117fb151e start + 462 Thread 1: 0 libsystem\_pthread.dylib 0x7ff81090df48 start\_wqthread + 0 Thread 2: 0 libsystem\_pthread.dylib 0x7ff81090df48 start\_wqthread + 0 Thread 3: 0 libsystem\_pthread.dylib 0x7ff81090df48 start\_wqthread + 0 Thread 4: 0 libsystem\_kernel.dylib 0x7ff8108d597a mach\_msg\_trap + 10 1 libsystem\_kernel.dylib 0x7ff8108d5ce8 mach\_msg + 56 2 CoreAudio 0x7ff8127f8ff0 HALC\_Object\_GetPropertyData\_DI32 + 135 3 CoreAudio 0x7ff8125fcb74 HALC\_ProxyObject::GetPropertyData(AudioObjectPropertyAddress const&, unsigned int, void const\*, unsigned int, unsigned int&, void\*) const + 314 4 CoreAudio 0x7ff8122d77aa HALC\_ShellDevice::RebuildControlList(bool) + 632 5 CoreAudio 0x7ff8122d3dd3 HALC\_ShellDevice::Activate() + 73 6 CoreAudio 0x7ff8123371a0 HALC\_ShellObjectMap::CreateObject(unsigned int, unsigned int, unsigned int, unsigned int) + 1096 7 CoreAudio 0x7ff8123b2908 HALC\_ShellPlugIn::\_ReconcileDeviceList(bool, bool, std::\_\_1::vector\&, std::\_\_1::vector\&) + 940 8 CoreAudio 0x7ff8127409a8 HALB\_CommandGate::ExecuteCommand(void () block\_pointer) const + 98 9 CoreAudio 0x7ff8123b23ec HALC\_ShellPlugIn::ReconcileDeviceList(bool, bool) + 194 10 CoreAudio 0x7ff8123b34b7 HALC\_ShellPlugIn::ConnectToServer() + 213 11 CoreAudio 0x7ff8123b5aa8 HAL\_HardwarePlugIn\_InitializeWithObjectID(AudioHardwarePlugInInterface\*\*, unsigned int) + 373 12 CoreAudio 0x7ff8122332af HALPlugInManagement::CreateHALPlugIn(HALCFPlugIn const\*) + 1911 13 CoreAudio 0x7ff812232623 HALSystem::InitializeDevices() + 3255 14 CoreAudio 0x7ff812230d39 HALSystem::CheckOutInstance() + 161 15 CoreAudio 0x7ff8125034bf AudioHardwareGetPropertyInfo + 188 16 BFD3 0x112110109 PaMacCore\_Initialize + 110 17 BFD3 0x11210bb72 Pa\_Initialize + 159 18 BFD3 0x1125848eb CPAStandalone::InitAudio() + 85 19 BFD3 0x11258444d 0x111cb5000 + 9237581 20 libsystem\_pthread.dylib 0x7ff8109124e1 \_pthread\_start + 125 21 libsystem\_pthread.dylib 0x7ff81090df6b thread\_start + 15 Thread 5:: AMCP Logging Spool 0 libsystem\_kernel.dylib 0x7ff8108d59b6 semaphore\_wait\_trap + 10 1 caulk 0x7ff81940a2e6 caulk::mach::semaphore::wait\_or\_error() + 16 2 caulk 0x7ff8193f2148 caulk::concurrent::details::worker\_thread::run() + 36 3 caulk 0x7ff8193f1e0c void\* caulk::thread\_proxy\ \>(void_) + 41 4 libsystem\_pthread.dylib 0x7ff8109124e1 \_pthread\_start + 125 5 libsystem\_pthread.dylib 0x7ff81090df6b thread\_start + 15 Thread 6:: LogThread.1.6627 0 libsystem\_kernel.dylib 0x7ff8108d83ea \_\_psynch\_cvwait + 10 1 libsystem\_pthread.dylib 0x7ff810912a6f \_pthread\_cond\_wait + 1249 2 libc++.1.dylib 0x7ff810870d93 std::\_\_1::condition\_variable::\_\_do\_timed\_wait(std::\_\_1::unique\_lockstd::\_\_1::mutex&, std::\_\_1::chrono::time\_point\ \> \>) + 93 3 BFD3 0x11254c383 VFoundation::VLogFile::WriteThread() + 245 4 BFD3 0x11254c23d VFoundation::VLogFile::WriteThread\_Proxy(void\*) + 23 5 BFD3 0x11257c7a9 0x111cb5000 + 9205673 6 libsystem\_pthread.dylib 0x7ff8109124e1 \_pthread\_start + 125 7 libsystem\_pthread.dylib 0x7ff81090df6b thread\_start + 15 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x000000011802c600 rcx: 0x00007ff7b6fb28d8 rdx: 0x0000000000000000 rdi: 0x0000000000000103 rsi: 0x0000000000000006 rbp: 0x00007ff7b6fb2900 rsp: 0x00007ff7b6fb28d8 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x000000011802c600 r11: 0x0000000000000246 r12: 0x0000000000000103 r13: 0x0000000000000000 r14: 0x0000000000000006 r15: 0x0000000000000016 rip: 0x00007ff8108dc00e rfl: 0x0000000000000246 cr2: 0x000000010e3a0000 Logical CPU: 0 Error Code: 0x02000148 Trap Number: 133 Binary Images: 0x7ff8108d4000 - 0x7ff81090bfff libsystem\_kernel.dylib (_) \<61711d11-e776-3bc3-b9a2-6f9f37cb8499\> /usr/lib/system/libsystem\_kernel.dylib 0x7ff81090c000 - 0x7ff810917fff libsystem\_pthread.dylib (_) /usr/lib/system/libsystem\_pthread.dylib 0x7ff8107dc000 - 0x7ff810864fff libsystem\_c.dylib (_) /usr/lib/system/libsystem\_c.dylib 0x111cb5000 - 0x1127c8fff com.bfddrums.bfd3 (3.4.4) \<41a8e32c-c50e-3f9e-8e30-a3e6a240a85d\> /Library/Audio/Plug-Ins/VST/BFD3.vst/Contents/MacOS/BFD3 0x108f4b000 - 0x108f4efff com.bfddrums.BFD3.standalone (3.4.4) \<12004af2-39ac-3301-a986-99b30128e674\> /Applications/BFD3.app/Contents/MacOS/BFD3 0x117fac000 - 0x118017fff dyld (_) /usr/lib/dyld 0x7ff81222f000 - 0x7ff812963fff com.apple.audio.CoreAudio (5.0) \<1621fd80-991f-3b5f-97f3-dbbb21bdeba3\> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio 0x7ff8193f0000 - 0x7ff819411fff com.apple.audio.caulk (1.0) \<42fecc51-73d2-3b5c-b109-208f4cb4c3cd\> /System/Library/PrivateFrameworks/caulk.framework/Versions/A/caulk 0x7ff810865000 - 0x7ff8108bdfff libc++.1.dylib (\*) \<533dbd32-a8fb-3ef5-b911-4d8f543bedb4\> /usr/lib/libc++.1.dylib External Modification Summary: Calls made by other processes targeting this process: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 Calls made by this process: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 Calls made by all processes on this machine: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped\_out\_or\_unallocated=1.0G(100%) Writable regions: Total=1.0G written=0K(0%) resident=0K(0%) swapped\_out=0K(0%) unallocated=1.0G(100%) ``` VIRTUAL REGION ``` REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 256K 1 ColorSync 152K 22 CoreServices 236K 1 Kernel Alloc Once 8K 1 MALLOC 196.1M 21 MALLOC guard page 24K 5 MALLOC\_MEDIUM (reserved) 480.0M 4 reserved VM address space (unallocated) MALLOC\_NANO (reserved) 384.0M 1 reserved VM address space (unallocated) ObjC additional data 15K 1 STACK GUARD 56.0M 7 Stack 11.0M 7 VM\_ALLOCATE 24K 5 \_\_CTF 756 1 \_\_DATA 23.0M 356 \_\_DATA\_CONST 19.8M 212 \_\_DATA\_DIRTY 774K 125 \_\_FONT\_DATA 4K 1 \_\_LINKEDIT 650.2M 9 \_\_TEXT 380.0M 373 \_\_UNICODE 592K 1 dyld private memory 1024K 1 mapped file 125.9M 13 shared memory 760K 14 =========== ======= ======= TOTAL 2.3G 1182 TOTAL, minus reserved VM space 1.4G 1182 * * * ## Full Report {“app\_name”:“BFD3”,“timestamp”:“2022-05-26 09:31:40.00 +0100”,“app\_version”:“3.4.4”,“sroute\_id”:4,“slice\_uuid”:“12004af2-39ac-3301-a986-99b30128e674”,“build\_version”:“3.4.4.29”,“platform”:1,“bundleID”:“com.bfddrums.BFD3.standalone”,“share\_with\_app\_devs”:1,“is\_first\_party”:0,“bug\_type”:“309”,“os\_version”:“macOS 12.4 (21F79)”,“incident\_id”:“7F330572-30F1-430E-BBEC-733EFC15096F”,“name”:“BFD3”} { “uptime” : 1800, “procLaunch” : “2022-05-26 09:31:39.6626 +0100”, “procRole” : “Foreground”, “version” : 2, “userID” : 501, “deployVersion” : 210, “modelCode” : “iMac18,3”, “procStartAbsTime” : 1870333937824, “coalitionID” : 9682, “osVersion” : { “train” : “macOS 12.4”, “build” : “21F79”, “releaseType” : “User” }, “captureTime” : “2022-05-26 09:31:40.2979 +0100”, “incident” : “7F330572-30F1-430E-BBEC-733EFC15096F”, “bug\_type” : “309”, “pid” : 6627, “procExitAbsTime” : 1870964667601, “cpuType” : “X86-64”, “procName” : “BFD3”, “procPath” : “/Applications/BFD3.app/Contents/MacOS/BFD3”, 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### Author: ![Terry6120](https://forum.bfddrums.com/letter_avatar_proxy/v4/letter/t/f17d59/32.png) [@Terry6120](https://forum.bfddrums.com/u/Terry6120) #### Post date: [May 26, 2022, 4:03pm UTC](https://forum.bfddrums.com/t/cannot-open-bfd3-after-3-4-4-29-update/3036/5 "2022-05-26T16:03:06Z")
Hi Drew, It’s taken a while but it looks like everything is up and running again! I’ve just installed the basic BFD3 library along with the app and it’s working ok and I can now open Studio One and load BFD3 as an instrument without it closing down. I’m going to keep things simple for now and not load every expansion pack I’ve bought over the years but I would like to load a few of the Drum Drops packs I’ve also bought. In the License Manager under Actions it says: No download so any idea where I can download the files as they’re obviously not on the new BFD site? Thanks again, Terry